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CBInsights-未来商店:2030年零售业会是什么样子(英)-2021

# 零售业 # 未来商店 大小:1.94M | 页数:27 | 上架时间:2021-07-28 | 语言:英文

CBInsights-未来商店:2030年零售业会是什么样子(英)-2021.pdf

CBInsights-未来商店:2030年零售业会是什么样子(英)-2021.pdf

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类型: 行研

上传者: XR0209

撰写机构: CBInsights

出版日期: 2021-07-18

摘要:

Facing supply chain disruptions and dramatic changes in consumer behavior, artificial intelligence became central to how retailers adapted during the Covid-19 pandemic. As restrictions lift and stores reopen, here are the AI trends and technologies that will reshape the retail industry.

When the Covid-19 pandemic hit, retail operations changed overnight.

Brick-and-mortar locations closed. Customers shopped online at record levels, with knock-on effects in cybercrime and fraud. Supply chain disruptions led to product shortages and unpredictability. Forecasting models were rendered moot.

AI for retail took a hit in 2020 as pandemic-related uncertainties shook investors’ confidence. Funding to the space fell 30% yearoveryear in 2020, and deals reached a 4-year-low. Well-known vendors like autonomous store startup Stockwell AI (backed by GV, New Enterprise Associates, and others) closed shop.

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