Change management, handled badly, can create enormous problems for business. A recent McKinsey survey suggested that only 6% of change management projects are completed successfully and that the process causes feelings of anxiety and confusion among employees. There is obviously a great need for support during any transition. Change Management Masterclass explains the whole process in accessible terms. It looks at why organizations need to change, the different ways change can be approached, and what makes a process of change management successful. It analyses the change process in an ordered and structured way to help the reader understand the concepts and deal with the unexpected problems that arise. Change Management Masterclass provides a model for change that will help readers manage change better in the future, benefiting their own performances as well as the performance of their organizations.

处理不当的变更管理会给企业带来巨大的问题。麦肯锡最近的一项调查显示，只有6%的变革管理项目成功完成，这一过程在员工中引起焦虑和困惑。显然，在任何过渡时期都非常需要支持。变更管理大师班用通俗易懂的术语解释了整个过程。它着眼于组织为什么需要改变，改变的不同方式，以及改变管理过程的成功因素。它以有序和结构化的方式分析变化过程，以帮助读者理解概念并处理出现的意外问题。变革管理Masterclass提供了一个变革模型，它将帮助读者更好地管理未来的变革，既有利于他们自己的绩效，也有利于他们组织的绩效。