Nonprofit organizations need smart, informed managers. This comprehensive introductory textbook aims to expose students to the range of responsibilities expected from modern nonprofit organizations and their boards, executive management, frontline staff, and community volunteers. Section 1 focuses on the characteristics of a nonprofit organization, with an explanation of the specific attributes of both charitable and member-serving nonprofits. It considers the historical development of the nonprofit sector as a whole and of the human services subsector in particular, culminating with a review of the political and economic climate in which nonprofits operate. Section 2 considers theories of leadership. The multiple roles of the nonprofit professional leader are delineated, to recognize that the same person may serve as manager and administrator, motivated by different priorities when functioning in each capacity. Ethical issues are also considered, along with the theoretical and practical aspects of decision-making, and the relationship between organizational culture and organizational change. Sections 3 and 4 address the specific skills of the nonprofit leader involved in securing material resources and managing human resources, respectively. The book concludes with a focus on the role of volunteers and the need for organizations to provide them good experiences if they want volunteers to keep coming back.

非营利组织需要聪明、见多识广的管理者。这本综合性的入门教材旨在让学生了解现代非营利组织及其董事会、行政管理人员、一线工作人员和社区志愿者的各种职责。第一节着重于非营利组织的特征，解释了慈善和会员服务非营利组织的具体属性。它考虑了非营利部门作为一个整体的历史发展，特别是人类服务子部门的历史发展，最后回顾了非营利组织运作的政治和经济环境。第二节讨论领导理论。描述了非营利组织专业领导者的多重角色，以认识到同一个人可能担任管理者和管理者，在每个职位上工作时受到不同优先级的激励。伦理问题，连同决策的理论和实践方面，以及组织文化和组织变革之间的关系也被考虑。第3节和第4节分别讨论了非营利组织领导者在获取物质资源和管理人力资源方面的具体技能。这本书的最后重点放在志愿者的作用和组织需要为他们提供良好的经验，如果他们希望志愿者继续回来。