This report presents insights on implementing GovTech in fragile and conflict situations (FCS). It surveys existing applications of GovTech in such contexts and explores the rationale, the challenges and opportunities in their implementation. Despite what could have been expected, GovTech does take place in FCS. Neither low institutional capacity nor open violence prevent governments from supporting GovTech- even if on average, as shown by the analysis of the GovTech maturity index scores, FCS rank lower than non-FCS. Many FCS countries use GovTech for core government systems, service delivery or citizen engagement. They can also benefit from GovTech features that address specific constraints in a fragile environment (limited physical access for instance).Understanding context is crucial to operating in FCS and introducing GovTech solutions. There is no one size fits all for applications of GovTech in FCS. For this reason, this report is neither a guide nor how-to note. The report identifies several takeaways and recommendatioThe landscape of GovTech reforms in FCS is marked by several major obstacles, as well as promising opportunities. Cross-cutting challenges to GovTech reforms in FCS include the political economy of elite capture, conflicting interests, and misaligned government policies hindering GovTech reforms that enhance transparency and inclusive growth. Information Technology (IT) procurement projects, attractive for elite capture, raise corruption concerns.
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