From music to video-sharing social networking services, the digital content market is global. The shift in the way digital content is handled also underlines  the need to protect creators’ rights.

In supporting social and economic development, creators and other actors of the creative industries rely on the copyright system to safeguard their rights. Since the creative industries is a very dynamic sector, where members of the ecosystem have different interest, it is not surprising that disputes arise. Therefore, individuals and businesses need access to effective dispute resolution to ensure they are justly rewarded for their works. In this evolving space, court litigation is not always suited to copyright- and content-related disputes, shifting attention to the role of alternative dispute resolution (ADR) mechanisms.