Building products and services that people interact with is the big challenge of the 21st century. Dan Saffer has done an amazing job synthesizing the chaos into an understandable, ordered reference that is a bookshelf must-have for anyone thinking of creating new designs."
-- Jared Spool, CEO of User Interface Engineering
Interaction design is all around us. If you've ever wondered why your mobile phone looks pretty but doesn't work well, you've confronted bad interaction design. But if you've ever marveled at the joy of using an iPhone, shared your photos on Flickr, used an ATM machine, recorded a television show on TiVo, or ordered a movie off Netflix, you've encountered good interaction design: products that work as well as they look.
Interaction design is the new field that defines how our interactive products behave. Between the technology that powers our devices and the visual and industrial design that creates the products' aesthetics lies the practice that figures out how to make our products useful, usable, and desirable.
This thought-provoking new edition of "Designing for Interaction" offers the perspective of one of the most respected experts in the field, Dan Saffer. This book will help you
learn to create a design strategy that differentiates your product from the competition
use design research to uncover people's behaviors, motivations, and goals in order to design for thememploy brainstorming best practices to create innovativenew products and solutionsunderstand the process and methods used to define product behavior

It also offers interviews and case studies from industry leaders on prototyping, designing in an Agile environment, service design, ubicomp, robots, and more.

构建与人们互动的产品和服务是21世纪的巨大挑战。丹-萨弗（Dan Saffer）做了一项了不起的工作，将混乱的情况综合成一个可理解的、有序的参考资料，对于任何考虑创造新设计的人来说，这是一个书架上的必备品。"

--Jared Spool，用户界面工程公司的CEO

交互设计就在我们身边。如果你曾经想知道为什么你的手机看起来很美，但却不能很好地工作，那么你就面对了糟糕的交互设计。但是，如果你曾经惊叹于使用iPhone的乐趣，在Flickr上分享你的照片，使用ATM机，在TiVo上录制电视节目，或者从Netflix上订购电影，你就遇到了好的交互设计：产品的工作性能和它们的外观一样好。

交互设计是一个新的领域，它定义了我们的交互产品是如何表现的。在为我们的设备提供动力的技术和创造产品美学的视觉和工业设计之间，存在着一种实践，即找出如何使我们的产品有用、可用和可取。

这本发人深省的新版《交互设计》提供了该领域最受尊敬的专家之一Dan Saffer的观点。本书将帮助你

学习创建一个使你的产品在竞争中脱颖而出的设计策略

使用设计研究来发现人们的行为、动机和目标，以便为他们设计运用头脑风暴的最佳实践来创造创新的新产品和解决方案了解用于定义产品行为的过程和方法

本书还提供了来自行业领导者的访谈和案例研究，内容涉及原型设计、敏捷环境下的设计、服务设计、泛在技术、机器人等等。