Digital business will not happen without a digital platform with data and analytics (D&A) at the core (see How to Build a Digital Business Technology Platform). Technology can be a failure point when not handled correctly, but it is often not the biggest roadblock to progress. Digital business acceleration will depend equally, if not more, on how you organize D&A and the required roles, skills and culture to drive this transformation.

Poor data literacy, lack of a data-driven culture and talent shortages are prevalent and persistent inhibitors to the success of D&A (see How to Overcome the Top 6 Roadblocks to D&A Leader Success). Consistent with other findings from Gartner’s Chief Data Officer Agenda Survey for 2022, 1 people, training and culture should be top-of-mind for CDOs to increase the D&A team’s effectiveness at stakeholder engagement, influencing and cultural change.