In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert world-renowned professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. To demonstrate the paramount importance of trust, the authors use anecdotes, experiences, and examples -- successes and mistakes, their own and others' -- to great effect. The result is an immensely readable book that will be welcomed by the inexperienced advisor and the most seasoned expert alike.

在当今快节奏的网络经济中，专业人士必须比以往任何时候都更加努力地维护和提高他们的业务技能和知识。但世界著名的专业顾问大卫·H·霍华德（David H。迈斯特，查尔斯H。格林和罗伯特M。加尔福德。他们认为，职业成功的关键是赢得客户信任和信心的能力。为了证明信任的至高无上的重要性，作者使用了轶事、经验和例子——成功和错误，他们自己的和其他人的——产生了巨大的影响。其结果是一本可读性极强的书，将受到缺乏经验的顾问和经验最丰富的专家的欢迎。